- Understanding coffee
- Coffee’s history
- The plant
- Growing & harvesting
- Processing
- Roasting
- Storage and handling
- General flavor characteristics of global producing regions
- Preparing brewed coffee
- Methods & brewing parameters
- Holding & serving
- Equipment maintenance
- Preparing espresso beverages
- Understanding what espresso is
- Understanding espresso equipment
- Producing the perfect shot of espresso
- Steaming & frothing the perfect pitcher of milk
- Making basic espresso beverages (hot & iced)
- Equipment maintenance